Evaluation of the Action Plan Madrid, an Age-Friendly City 2017-2019

This document contains the "Evaluation of the Madrid Older People Friendly City Action Plan 2017-2019", an evaluation that culminates the first cycle of the most ambitious municipal project undertaken so far in the field of older people, a real city plan.

The evaluation of the 2017-2019 Friendliness Plan has been carried out using quantitative, qualitative and participatory methodologies. Quantitative methodologies are used for the collection and analysis of data, qualitative methodologies for the collection and analysis of opinions and discourses, and participatory methodologies for people to take ownership of the evaluation process and results.

Elderly people and carers of dependent elderly people (protagonists of the improvement processes in which we have intervened) have participated in this evaluation, contributing their visions, opinions and assessments of the process, as well as technicians from the City Council and other professionals involved in actions.